Several problems - by: Huyen Tran
Hi Sebastiano. Thank you for using our product. Please give me link your site and your account of administrator via email: This email address is being protected from spambots. You need JavaScript...
View ArticleSlideshow pauses on forst slide - by: John Bernard
Robert, I had this same issue with the JUX Ken Burns Slideshow stopping on the first slide after one rotation and submitted a Support Ticket and the issue was resolved. Here's what Support's response...
View ArticleThe active Slide displayed not the same height with the non-active slides -...
Hi Queerine. Thanks your feedback to me again. You can come back when has other question. I will support for you again. But You can help me. write a review and vote 100 point for each section for my...
View ArticleSmall Change to Default Image Overlay - by: HaiND
H ioleg Thanks for feedbacks Oke, I've customized it to you, please check again If still having problems, please contact us, I will customize it for you Thanks
View ArticleJux Ken Burns Slideshow produces 500 - Internal server error with php 7 - by: NT
Hello, OK. We will update it in the next version. Thank you very much.
View ArticleShow Caption not work - by: Huyen Tran
Hi Elviro. Thank you for using our product. I'm sorry. I can't check your issue via your describe. Please give me link your site and your account of the administrator via mail: This email address is...
View ArticleJUX Ken Burns Slideshow backend settings caption doesn't work - by: HaiND
Hi Blaaacq Thanks for contacting and choosing our product About your problem. Please give me link your site and your account of administrator via private message or mail: This email address is being...
View ArticleSlide gallery -clicks are ineffective - by: HaiND
Hi Regine Thanks for contacting and choosing our product About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address...
View Articleimages too small - by: Huyen Tran
Hi Grit. Thanks for the feedback to me again. I'm sorry, Do You unpublish ken burns slideshow on your site? I checked your site again but I didn't see it.
View ArticleModule distance - by: Huyen Tran
Hi PS. Thanks for the good feedback again. You can come back when has other question. But Can I help me, write a review and vote 100point for each section for our product on JED:...
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Doeasn't work properly - by: Lorenzo C.
hanish wrote: Hi i have a few questions about Accordion 1 - I cannot edit slides (update,cancel) via firefox (but it works fine on Chrome). It's a liitle bit annoying to work on two browsers... Dear...
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Not responsive properly on iPhone - by: JTL Web Design
Thanks for the reply! I'm attaching 2 pics. The first pic is what I get just loading the page from my phone. The second pic is what I get when I rotate my phone to landscape and then back to portrait....
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Image not showing - by: Vincent Masson
You can close this topic i will post in the good forum
View Articleimages dont load in meto contents module - by: Huyen Tran
HI Dawid, Thanks for contacting us Please give me link your site and your administrator via mail: This email address is being protected from spambots. You need JavaScript enabled to view it. I will...
View Articleken burns paid for but says expired - by: 31234
Dear Customer, Thank you for your using our product and contacting us. I already checked your order and see that you purchased our product in single, so the time frame for support and download is 2...
View ArticleKen Burns Plugin/module autoindex error: no matching directory/index - by: HaiND
Hi Gerald Neale Thanks for contacting and choosing our product About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email...
View ArticleLink to a Lightbox? - by: Thomas Dvorak
Hi Huyen, thank you for the very fast reply. It stops me from further searching a possible solution. > Do you want to show lightbox when you click the image? Yes, thats exactly what I want to...
View Articlecustom css does not work - by: HaiND
Hi Thank you for feedback us If still having problems, please contact us, pleased to assist you Thank
View ArticleHow can I change the police and the size of the title for the image - by: HaiND
Hi mcolchanski Thank you for feedback us If still having problems, please contact us, pleased to assist you Thanks
View ArticleKen Burns Crashes site - possibly because of PHP 7 - by: HaiND
Hi Thank you for feedback us I will guide you to edit, hoping that you will do exactly what I say, please go to source code: /modules/mod_jux_ken_burns_slideshow/mod_jux_ken_burns_slideshow.php at line...
View ArticleMobile Devices: how to stack images in column? - by: HaiND
Hi Thank you for feedback us you can send information login back-end, I will check it for you soon Thanks
View ArticleSlideshow stops after 1st time through - by: HaiND
Hi Don Vendetti Thank you for feedback us If still having problems, please contact us, pleased to assist you Thanks
View ArticlePurchase error - by: HaiND
Dear Thank you for contacting and choosing our product! – We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the...
View ArticleFilter featured Content K2 - by: HaiND
Hi Thank you for feedback us I custom item feature it for you, in source code: .. \modules\mod_jux_metro_contents\helper.php and I add line 145: ->where('i.featured = 1') Hope it will help you THanks
View Article"Slide"-Effect and Responsiv - by: HaiND
Hi Thank you for feedback us 1: with problem images you can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it., I...
View ArticleThe active Slide displayed not the same height with the non-active slides -...
Hi beach Thanks for contacting and choosing our product, Sorry for late replay, we have 1 holiday weekend About your problem, I'm sorry. Please give me link your site and your account of administrator...
View ArticleClass name conflict with standard Joomla classes - by: HaiND
Hi Gelauff Thank you for feedback us I want to check and detect conflict, if there is a problem I will fix it for you You can send information login back-end via email: This email address is being...
View ArticleJoomla Module Challenges - by: HaiND
Hi Jermaine Chapfiwa Thanks for contacting and choosing our product About your problem,. Please give me link your site and your account of administrator via private message or mail: This email address...
View ArticleModule Height - by: HaiND
Hi again Thank you for feedback us I'm sorry but I don't check the problem You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript...
View ArticleI want the KB Slider to look like your demo - by: David Gough
Hi Haind I have emailed the information you require. Regards, David
View Articleno ALT-TAG and no TITLE-TAG - by: HaiND
Hi again if still have problem, please contact us, pleased to assist you Hope you will continue to use other JoomlaUX products Thanks
View ArticleCant Install KenBurnsSlideShow Extension - by: HaiND
Hi Mitchell Kahn Thank you for feedback us You have to unzip the package, inside the "Package" folder will appear 3 folders and have a folder named "Package Install" inside this folder is the...
View ArticlePhotos are being clipped - by: HaiND
Hi again if still have problem, please contact us, pleased to assist you Thanks
View ArticleAccess Metro Contents Module from Menu - by: HaiND
Hi Bob Lung Thank you for feedback us I'm sorry but I don't understand If you want to click 1 of the menu item, the module will display ? You only need setup modules to display at menu this Hope it...
View ArticleKen Burns Boxed position - by: HaiND
Hi Thank you for feedback us If you want custom image height, please go to back-end -> tab Advanced -> Custom CSS and add code: #juxslidershow-container1 .ws_images { height: 350px!important; }...
View ArticleSlideshow not displaying responsively on mobile - by: HaiND
Hi again if still have problem, please contact us, pleased to assist you Hope you will continue to use other JoomlaUX products Thanks
View Articleoutdated jQuery File Upload - by: HaiND
Hi Gerald Neale Thank you for feedback us You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it. I will check it...
View Articleunable to edit/saves slide titles and captions - by: HaiND
Hi jorge paez Thank you for feedback us You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it. I will check it...
View ArticleQuestions about Horizontal Accordion Slider - by: HaiND
Hi 1: I cannot make the slider bigger because this is the position setting for the templates 2: I see you didn't enter any text in "JUX Horizontal Accordion Slider", so where do you want to change the...
View ArticleEffects for images separately - by: HaiND
HI If still have problem, please contact us, pleased to assist you Hope you will continue to use other JoomlaUX products Thanks
View ArticleModule in not working at all - by: HaiND
Hi You can send me the URL where you installed it ? Thanks
View ArticleSlide link + Caption - by: HaiND
Hi If still have problem, please contact us, pleased to assist you Hope you will continue to use other JoomlaUX products During the last time I always try to help you whenever you have problems, you...
View ArticleNo option to install Horizontal Accordion Slider - FullWidth - by: HaiND
Hi You can provide information login back-end and can describe the problem in more detail or send me one image of the problem via: prnt.sc/ I will check it for you
View ArticleJux metro contents module error with J4 - by: HaiND
Hi You can provide information login back-end I will check it for you Thanks
View ArticleShow all active Joomla articles from Category - by: Jackie
Hi. Thank you for your feedback. I have checked the Metro content module on your site when I deactivated some articles, they also disappear from the module. I'm not sure about your issue, can you check...
View ArticleCan't load images - by: Jackie
Hi E-NOVEA. I have checked our extension with Joomla 5 and Joomla 4, it still works fine. prnt.sc/XoRMhzb7jXtf Please submit another topic and give us your site info. We will access your site to help...
View ArticleAll thumbnails showing the first slide image & the slide stop playing after 1...
Hi Queerine. Can your template, that effect the display off image in thumbnail. ...modules/mod_jux_ken_burns_slideshow/assets/css/style.css I add edit line code 58 : display: inline-block;
View ArticleError message on live site after php upgrade,,, - by: HaiND
Hi Rene Miller Thanks for contacting and choosing our product About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email...
View ArticleImpossible to add images to create my slider... - by: Jackie
Thank you for your feedback. If you need help, please let us know again.
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